SHOP BY FIT
Highlights
SHOP BY CATEGORIES
Highlights
FREE SHIPPING30 DAY RETURN POLICYSECURE PAYMENTS
What can I do if my item has been damaged during the shipping process?
In case an item that has been delivered by us does not match your expectation in any way, you can return it by using the return slip, stating the reason for return. All relevant information concerning returns can be found under »How do I ship a return order?«.
Was this answer helpful?
Your feedback is very important to us. It helps us improve.
Was this answer helpful?
Your feedback is very important to us. It helps us improve.
Find more answers here
How can I return my order?
How long does it usually take for the reimbursement to take place?
Is a direct replacement of the returned item possible?
Is your return not shown in the order overview?
What happens to my returns after I send them back to you?
Where can I drop off my return package?
Do I have to pay for a return?
Find more answers here
How can I return my order?
How long does it usually take for the reimbursement to take place?
Is a direct replacement of the returned item possible?
Is your return not shown in the order overview?
What happens to my returns after I send them back to you?
Where can I drop off my return package?
Do I have to pay for a return?
Customer care
Haven't found the answer you're looking for?
If you did not find the answer you were looking for in our help section, please write us or give us a call.
Write us
Use the contact form to describe your request and we will get back to you.