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Highlights
Why do I have to enter my date of birth when placing an order?
We are working hard to offer you the best service possible. That includes the fast and smooth processing of your order. For that, we need your date of birth in order to clearly tell you apart from other customers – those who possibly share the same name – as well as to have proof of your legal age.
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How can I place an order?
How can I check my previous orders?
Can I order from abroad?
What happens after my order has been placed?
What should I do if an item that I want is not available anymore?
Do I have to register for a customer account to be able to place an order?
Can I cancel my order if it has not been shipped yet?
Find more answers here
How can I place an order?
How can I check my previous orders?
Can I order from abroad?
What happens after my order has been placed?
What should I do if an item that I want is not available anymore?
Do I have to register for a customer account to be able to place an order?
Can I cancel my order if it has not been shipped yet?
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